Privacy Policy

This privacy policy informs about privacy practices and personal data processing principles in relation to SIA "Aned Plus" (hereinafter - "we" or "mlesnashop.lv") website www.mlesnashop.lv and its services. To contact us regarding data processing issues, please email [email protected].

What information do we collect?

We collect personal data that you voluntarily provide to us via email, by filling out web-based forms, placing orders, and through other direct communication with us.

When submitting an order in our e-shop, you must provide your name, surname, contact information (phone, email), delivery address, and other information that you wish to provide.

How do we use the collected personal data?

We may use the collected personal data to:

  • Provide you with the services and information you requested
  • Process your orders and prepare necessary documents
  • Ensure delivery of goods to your specified address
  • Provide you with effective customer support
  • Improve the functioning of our website and store
  • Help prevent threats or fraudulent activities
  • Send you informational messages if you have explicitly agreed to receive them
  • Comply with regulatory requirements

Disclosure of personal data to third parties

We may disclose your personal data to third parties in the following cases:

  • To payment service providers (including Maksekeskus AS) to ensure payment processing
  • To delivery service providers to ensure the delivery of goods
  • To comply with regulatory requirements
  • To cooperate with supervisory authorities
  • To help prevent criminal activities and protect the legal rights of ourselves, you, and other persons

With regard to the General Data Protection Regulation, please note that our company transfers personal data necessary for payment processing to the authorized processor Maksekeskus AS.

How do we protect personal data?

For the protection of your personal data, we use various technical and organizational security measures. Your personal data is accessible to a limited number of people, only to authorized persons who need this information to perform their job duties.

We use a secure connection (SSL) for data transmission between your device and our servers to prevent unauthorized access to your data.

How long do we store personal data?

We store your personal data for as long as necessary for the purpose for which it was collected and as permitted or required by regulatory requirements. For example:

  • Order and purchase data is stored in accordance with accounting and tax legislation requirements
  • Customer contact information may be stored as long as the customer relationship exists or until you request data deletion

How do we use cookies?

Cookies are small text files that websites you visit save on your computer. They are used to ensure the website functions properly and to provide information to the site owners.

Our website may set the following cookies:

  • Functional cookies: These cookies are necessary for you to navigate the website and use its features. Without these cookies, we cannot provide the services you request, such as shopping cart functionality.

    Name PHPSESSID, Type - session cookie; Usage explanation - This cookie is used in PHP applications. The cookie is used to store and identify a user's unique session ID to manage the user session on the website. The cookie is a session cookie and is deleted when all browser windows are closed. Validity - during the session.

  • Technical cookies: Name AWSALB, Type - session cookie; Usage explanation - This cookie is used for services provided by Amazon. Mozello websites are maintained on Amazon servers. Validity - during the session.

  • Analytical cookies: These cookies are used to obtain statistics on our website visits. We use this information to improve the site's performance and advertising activities.

How to opt out of cookies?

To opt out of receiving cookies, you can use private browsing mode, which is provided by most browsers (private window, incognito window, or InPrivate window). Any cookies created while in private browsing mode are deleted as soon as you close all browser windows.

Most browsers also allow you to block cookies or delete them from your device. Information on how to do this can be found in your browser's help section.

Your rights regarding your personal data

You have the following rights regarding your personal data:

  • Right to access information: You have the right to receive information about why and how your personal data is processed. You have the right to receive a copy of your personal data in our possession in a widely used electronic format free of charge.

  • Right to rectification: You have the right to have inaccurate or incomplete personal data corrected or supplemented without undue delay.

  • Right to be forgotten: You have the right to withdraw your consent to personal data processing and have your personal data deleted without undue delay, as soon as the data is no longer necessary to provide the services you requested and to comply with regulatory requirements.

  • Right to restrict processing: You have the right to restrict the processing of your personal data if you object to it and we have no legitimate grounds to continue processing, if you contest the accuracy of the data, if the processing is unlawful, or if you request to establish, exercise, or defend legal claims.

  • Right to object: You have the right to object to data processing at any time, unless it is necessary for a task carried out in the public interest or the processing has an indisputably legitimate basis.

  • Right to lodge a complaint: You have the right to lodge a complaint with the Data State Inspectorate (www.dvi.gov.lv) if you believe that the processing of your personal data violates your rights and interests under applicable law.

To exercise your rights, please contact us using the contact information provided above.

Changes to the privacy policy

We reserve the right to change and update this privacy policy at any time. Any changes to this privacy policy will take effect when they are published on this site. We recommend that you periodically review this privacy policy to stay informed of any changes.

Last updated: 31.03.2025.

SIA "Aned Plus"
Registration number: 40103535429
Legal address: Ezermalas iela 2C, Rīga, LV-1006
Email: [email protected]
Phone: +371 22078776